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INCIDENT DETAIL

ID: 34eedcfc-ede0-48e5-8e51-9d3fe1445ab6

RESOLVED
CRITICAL
Error spike: REDIS_CLUSTER_FAILOVER on /api/critical-path
Environment
prod
Opened
1/9/2026, 14:02:56
Last Seen
1/9/2026, 14:02:56
Fingerprint
$ REDIS_CLUSTER_FAILOVER|/api/critical-path|prod
AI Analysis
NEURAL ANALYSIS
llama3.3-70b-instruct
Confidence Level
80%
Impact Assessment

Critical-path API users are experiencing service disruptions due to a 500 error, potentially affecting business operations and user experience

Probable Causes
  • >Redis cluster configuration issue
  • >Network connectivity problem
  • >Overloaded Redis instance
Supporting Evidence
  • +REDIS_CLUSTER_FAILOVER error code
  • +/api/critical-path route affected
  • +Single event occurrence with 500 status code
Recommended Actions
  • 1.Investigate Redis cluster configuration and logs
  • 2.Check network connectivity and latency
  • 3.Verify Redis instance resource utilization
Event Stream
Recent Events

SHOWING 6 OF 6 EVENTS

TimeTypeSeverityAttributes
1/9/2026, 14:02:56error
critical
{"route":"/api/critical-path","error_code":"REDIS_CLUSTER_FAILOVER","status_code":500}
1/9/2026, 14:02:56error
error
{"route":"/api/critical-path","error_code":"REDIS_CLUSTER_FAILOVER","status_code":500}
1/9/2026, 14:02:56error
critical
{"route":"/api/critical-path","error_code":"REDIS_CLUSTER_FAILOVER","status_code":500}
1/9/2026, 14:02:56error
error
{"route":"/api/critical-path","error_code":"REDIS_CLUSTER_FAILOVER","status_code":500}
1/9/2026, 14:02:56error
error
{"route":"/api/critical-path","error_code":"REDIS_CLUSTER_FAILOVER","status_code":500}
1/9/2026, 14:02:56error
critical
{"route":"/api/critical-path","error_code":"REDIS_CLUSTER_FAILOVER","status_code":500}