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INCIDENT DETAIL

ID: 982c5d8b-7bea-4a72-ae3f-f50465b6ee3d

RESOLVED
CRITICAL
Error spike: API_GATEWAY_TIMEOUT on /api/critical-path
Environment
prod
Opened
1/9/2026, 20:32:04
Last Seen
1/9/2026, 20:32:05
Fingerprint
$ API_GATEWAY_TIMEOUT|/api/critical-path|prod
AI Analysis
NEURAL ANALYSIS
llama3.3-70b-instruct
Confidence Level
80%
Impact Assessment

Critical-path API users are experiencing timeouts, resulting in failed requests and potential business disruption

Probable Causes
  • >Server overload
  • >Network connectivity issues
  • >API gateway configuration error
Supporting Evidence
  • +Single API_GATEWAY_TIMEOUT error on /api/critical-path
  • +Status code 500 indicating internal server error
Recommended Actions
  • 1.Investigate server load and resource utilization
  • 2.Check network connectivity and API gateway configuration
  • 3.Review API gateway logs for more detailed error information
Event Stream
Recent Events

SHOWING 6 OF 6 EVENTS

TimeTypeSeverityAttributes
1/9/2026, 20:32:05error
critical
{"route":"/api/critical-path","error_code":"API_GATEWAY_TIMEOUT","status_code":500}
1/9/2026, 20:32:05error
error
{"route":"/api/critical-path","error_code":"API_GATEWAY_TIMEOUT","status_code":500}
1/9/2026, 20:32:05error
critical
{"route":"/api/critical-path","error_code":"API_GATEWAY_TIMEOUT","status_code":500}
1/9/2026, 20:32:05error
critical
{"route":"/api/critical-path","error_code":"API_GATEWAY_TIMEOUT","status_code":500}
1/9/2026, 20:32:04error
error
{"route":"/api/critical-path","error_code":"API_GATEWAY_TIMEOUT","status_code":500}
1/9/2026, 20:32:04error
critical
{"route":"/api/critical-path","error_code":"API_GATEWAY_TIMEOUT","status_code":500}