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INCIDENT DETAIL

ID: e003a3a5-5488-4242-a432-6067ea31d97e

RESOLVED
CRITICAL
Error spike: API_GATEWAY_TIMEOUT on /api/critical-path
Environment
prod
Opened
1/9/2026, 13:29:19
Last Seen
1/9/2026, 13:29:19
Fingerprint
$ API_GATEWAY_TIMEOUT|/api/critical-path|prod
AI Analysis
NEURAL ANALYSIS
llama3.3-70b-instruct
Confidence Level
80%
Impact Assessment

Critical path API users are experiencing service disruptions due to timeouts

Probable Causes
  • >Server overload
  • >Network connectivity issues
  • >Incorrect API gateway configuration
Supporting Evidence
  • +Single API_GATEWAY_TIMEOUT error on /api/critical-path
  • +Status code 500 returned
Recommended Actions
  • 1.Investigate server load and resource utilization
  • 2.Check network connectivity and latency
  • 3.Review API gateway configuration and timeout settings
Event Stream
Recent Events

SHOWING 6 OF 6 EVENTS

TimeTypeSeverityAttributes
1/9/2026, 13:29:19error
warn
{"route":"/api/critical-path","error_code":"API_GATEWAY_TIMEOUT","status_code":500}
1/9/2026, 13:29:19error
critical
{"route":"/api/critical-path","error_code":"API_GATEWAY_TIMEOUT","status_code":500}
1/9/2026, 13:29:19error
warn
{"route":"/api/critical-path","error_code":"API_GATEWAY_TIMEOUT","status_code":500}
1/9/2026, 13:29:19error
critical
{"route":"/api/critical-path","error_code":"API_GATEWAY_TIMEOUT","status_code":500}
1/9/2026, 13:29:19error
error
{"route":"/api/critical-path","error_code":"API_GATEWAY_TIMEOUT","status_code":500}
1/9/2026, 13:29:19error
critical
{"route":"/api/critical-path","error_code":"API_GATEWAY_TIMEOUT","status_code":500}